In a rush or have mobility issues? Our walk-up window on 3rd Street South lets you grab your holds, or renew your account — no need to come inside.

Call 208-468-5812 and have your library card number ready.

How It Works

  1. Wait for your hold notification — you’ll get one as soon as your item is ready (item status must say “held”).
  2. Call us on the day you plan to pick up. Please have your library card number ready. Library card number or photo ID number are required to use the pick up window.
  3. Staff will pull your items, check them out, and have them waiting at the window. (Please allow at least 5 minutes from the time you call before picking up your items.)
  4. Stop by and grab them. The whole thing takes seconds.
Park in the 10-minute spots or the parking garage, and circulation staff will meet you at the window.

Good to Know

  1. Call only on the day you’re coming. Items not picked up by end of day are checked back in, and you’ll need to place them back on hold. (If you cannot make it due to unforeseen circumstances, please call to let us know.)
  2. Fees must be under $10 in order to use the window.
  3. Kits cannot be picked up at the window due to their size.
  4. All other transactions need to happen inside the building.

Pickup Hours

Mon-Fri: 10am-5pm
Saturday: 12pm-5pm
Sunday: Closed

The Service window is located off 3rd Street South.
Pickup Window Street view Map
Express Holds Pickup Window Side Building View